Corey Colwell
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Activity overview
Latest activity by Corey Colwell-
Corey Colwell created an article,
Innovation Troubleshooting Guide
The following document is a compilation of the most frequently received Zendesk issues posed to Innovation post conversion. Table of Contents 01 Forge 2SV – Placeholder Phone Number 2SV Setup –...
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Corey Colwell created an article,
VPN Policy
OverviewVirtual Private Network (VPN) connections provide a convenient way for staff to access internal network resources remotely over the network. It also provides a mechanism for staff and ven...
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Corey Colwell created an article,
Cybersecurity Policy Framework
Please see attached PDF.
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Corey Colwell created an article,
Generative Ai
OVERVIEW: This policy provides guidelines for the safe and ethical use of Generative AI tools, such as ChatGPT, within the workplace. It aims to ensure that AI is used to enhance productivity and ...
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Corey Colwell created an article,
IT-Acceptable Use
ACCEPTABLE USE OF ELECTRONIC RESOURCES PURPOSE: To define the proper and acceptable use of Provincial Credit Union electronic resources as well as individual responsib...
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Corey Colwell created an article,
Website Blocked / Can't Access Certain Websites
As you may know, we have been using a new, cloud-based firewall called Zscaler that is managed by Bell. We have been getting a significant amount of requests for whitelisting certain websites that ...
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Corey Colwell created an article,
How to report a Phishing Email, and What to Watch out for
Unsure what to do if you suspect a phishing email? Don’t worry—we’re here to help! You can use the handy Report a Phish Tab on the Ribbon of your email. (See Images Below) or you can forward the em...
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Corey Colwell created an article,
How to Create a Network Drive
Map a network drive to get to it from File Explorer in Windows without having to look for it or type its network address each time. Open File Explorer from the taskbar or the Start menu, or pres...
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Corey Colwell created an article,
Open and use a shared mailbox in Outlook
A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like info@contoso.com. When a person in the group replies to a message sent to the sh...
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Corey Colwell created an article,
Create a contact group in Outlook
On the Navigation bar, choose People . Select Home > New Contact Group. In the Contact Group box, type the name for the group. Select Contact Group > Add Members , and then select an optio...