How to View Previous or Existing Tickets

How to view previous or existing open tickets

1. In your browser go to: https://provincialcu.zendesk.com/hc/en-us
2. On the right-hand side near the top of the page sign into your account.
3. 
   
4. Once you’ve signed in you can use the drop-down option to select “My Activities”

5. You will now be able to see all the tickets you’ve submitted in the past and view any open or pending tickets you have as well.
   
   

6. Clicking the link of an open or pending ticket will allow you to add to the conversation if you need to add more info. Subsequently you can update a ticket at anytime simply by replying to the email outlining your ticket.

Option #1

Option #2

Simply reply to the email you were sent by the Ticket Portal